What Other Members Have to Say...

Austin Dillon, Professional Stock Car Racing Driver, Richard Childress Racing

During the AAA 400 Drive for Autism―held on May 15, 2016, at Dover International Speedway in Dover, Delaware―driver of the AAA No. 3 car Austin Dillon sustained damage to his starter motor early in the race.  When the cars were forced to stop due to a wreck, Austin’s car refused to restart. Luckily one of the AAA tow trucks kept onsite to remove wrecked/damaged vehicles from the track was able to provide a push-start and get Austin back in the race.

Austin’s Crew Chief, Slugger Labbe, could be heard over the headset saying, “Hey Austin, that was pretty cool. You got jumped off by a AAA tow truck. That worked out good.” To which Austin replied “AAA gets you back on the road fast.”

"When I expressed I was on my lunch hour and had time restrictions, the professionals made sure I had a thorough service, questions answered, and was out the door on time. I really appreciate the ease of doing business with live human beings. The staff did an excellent job of making me feel welcome, important, and valued."

Renee L., VA

"That was my first visit to an actual AAA Store. Honestly I was amazed at the whole production…I guess I ‘knew’ about these services but I wondered why I had not availed myself of these services beyond Roadside Assistance. Believe me, I intent to get in the habit from now on. The ‘receptionist’ who helped us was beyond courteous and helpful and even asked if we used the Lewes Ferry (we got a Delaware map). We said, yes, and she pointed out that we could get a discount on our next trip. Really clever of her and very helpful to us!"

Mary P., MD

"The AAA rep was very courteous and helpful. She did not rush me, but took the time necessary to answer my questions. Superb job!"

Stanley H., MD

"One of the employees was about to go on break but she reopened her station to help me so I wouldn’t have to wait. Absolutely wonderful experience at AAA!"

Heidi J., PA

"The woman who helped us was the epitome of what any most helpful representative should be."

Isabel L., DE

"Service was timely. She answered all my questions, made suggestions, and kept in touch by email until plans were completed."

June S., DE

"AAA membership is the best money we spend every year. Truly, the peace of mind it brings is invaluable. We have always been impressed with the professionalism and courtesy of the employees who have come to our aid. Great job AAA!"

Michele D, DE

"The technician who came out to help me went over and above his call of duty. I was running low on gas and he took me to get 2 gallons in his emergency gas container. He was so helpful and kind, I cannot sing his praises loudly enough. After installing the new battery, he followed me to the gas station to make sure I didn’t have any additional problems while driving the car and filling up the tank. I will highly recommend this service to all my family and friends."

Kathleen S., PA

"We had a great experience with AAA. The person who took my call was courteous and kind. The text updates were great. The technician was courteous and trustworthy. And the price for the battery was competitive. I had 2 sick little kids at home and was very happy to have the battery installed in the driveway in minutes. Thank you AAA!!"

Debora L., PA

"The person who provided the service was courteous and professional. He answered all my questions in detail and was very knowledgeable on the subject. He also arrived on time."

Paul K., PA

"We had a wonderful experience. The atmosphere was very pleasant and welcoming. The staff was friendly and kind. They all work together as a team and it is noticeable that they care for each other’s success and the success of the customer’s outcome."

Crystal D., NJ