Frequently Asked Questions
All of your credit card information will be sent in a unique code and made secure. Information transferred between you and AAA is unreadable to anyone who may intercept the information. AAA uses a special computer program to protect your personal data.
To receive the best available AAA Member discount, attraction and movie tickets should be purchased in advance at your local AAA store. Your local store may not stock every ticket type at all times, so it is best to contact the store in advance of your visit to confirm ticket availability and current discount offers. Tickets purchased online would offer you the next best available discount, and may have applicable shipping and handling or service fees associated with each purchase. Showing your AAA membership card at a park gate will still offer you savings at participating attractions, however the savings will not be as significant as in-store or online ticket purchases. Please note that not all attractions have AAA Member discounts available at the gate.
Click here to learn more about Returns and Refunds.
Click here to view your order history.
You will be required to login to your Membership account.
When you make a purchase online at AAA.com using your AAA Cash Rewards MasterCard or AAA Rewards American Express credit card you receive a 1% discount on that purchase.* For more information on AAA credit card discounts and benefits , see your credit card terms and conditions or visit AAA.com/CreditCard.
*Discount not valid on the Member Rewards Visa card.
You earn 3 points per dollar for Net Purchases made with the Member Rewards Visa credit card online at AAA.com and through any participating AAA Club, when AAA is the merchant of record, or at eligible retail travel merchant categories as designated by the bank. For more information on AAA credit card discounts and benefits , see your credit card terms and conditions or visit AAA.com/MemberRewards.
We will do everything we can to accommodate your request. But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process. If you'd like to cancel the order please call 1-866-MEMBERS (1-866-636-2377).
Your credit/debit card may have been declined for any of the following reason.
The credit/debit card number entered is invalid
Expiration date is incorrect
Security code is incorrect
Insufficient funds available to cover the value of the order
Other account information entered does not match your records on file
Our promise to our members:
If an AAA Mid-Atlantic (“AAA M-A”) member finds a lower price currently being advertised as available for purchase at a local competitor’s retail store, for an identical item of qualifying merchandise currently for sale at one of AAA M-A’s local retail stores, AAA M-A will match that price if:
- You must be an active member of AAA M-A in good standing at time of purchase and price match.
- The item must be the same brand and item number as the item available at AAA M-A’s local retail store location.
- The price must be advertised by the competitor through a hard-copy print channel such as a newspaper or magazine ad or an advertisement sent by direct mail, and must be available at the competitor’s local retail store location. This Price Match Guarantee does not apply to items that are advertised on-line or are only available from competitor through an on-line purchase, and it does not apply to competitor prices available only through on-line purchase. Advertisements, coupons, and other documents that are printed from an original on-line source, such as Groupon, Facebook or other on-line offers, do not qualify as “hard-copy print form” for purposes of this Guarantee.
- To be qualifying merchandise of AAA M-A, the item must be currently in stock at AAA M-A and carry an AAA M-A item number beginning with MSP, MTB, LUG, TSP or AUT. You can bring the item and/or the ad into our retail store to check. This offer is not available on movie and attraction tickets, financial products, GPS products, mobile products, travel money, travel, car care repairs and services, insurance, special order items, or any product with an item number that does not begin with the letters listed above.
- At the time of, or within 7 days after, your purchase of the item from us, you must bring the ad to the your nearest AAA M-A retail store and present it to an employee of AAA M-A or send a valid electronic copy you make of the hard-copy ad to TPMCoordinators@aaamidatlantic.com. The ad must be current, contain a description of the item and must be for the identical product. The competitor must also have the item available in stock for immediate purchase.
This Price Match Guarantee is limited to two such matches by AAA M-A per person. This Guarantee may be revised or terminated by AAA M-A at any time.